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How to change the default Patch Location for Security and Patch Manager How to change the Default Distribution and Patch Settings How to change the default Patch Location for Security and Patch Managerd How to get started with Patch Manager in LDMS 9.6 LANDESK support program for Windows XP and Server 2003 patch content Remember, the LANDESK Help site is a valuable source of information! How to report LANDESK Patch Manager definition issues to technical support How to report LANDESK Patch Manager vulnerability detection problems to support How to request new content be added to Patch and Compliance Manager How to troubleshoot a Patch and Compliance (vulnerability) scan How to upgrade to Windows 10 Anniversary Edition using Ivanti Patch and Compliance How to patch Office365 Click-to-Run installations efficiently with LANDESK How to patch and manage Windows 10 using LANDESK Security and Patch Manager Introduction to Patch Manager - LANDESK Patch Manager 2016Ībout LDMS 2016 new Patch and Compliance features NEW! About the New Patch Engine in Ivanti Endpoint Manager Ivanti Endpoint Manager and Endpoint Security - Security and Compliance

Gather vulscan*.log from C:\ProgramData\LANDESK\Log, place them into a.

Select Patch Manageras the component that is involved.

Select the version of the Product you are using.

Select Management Suite / Security Suite as the Product you are using.

Select LANDESKas the Product Line you are working with.

Open a new support ticket in the Self Service Portal here.

When reporting these issues to Ivanti Support the following is recommended to expedite this process

Verify the Vulnerability in question is listed.

Right-click on the computer and select Security and Patch Information.

Expand Devices and click on All Devices.

Open the Ivanti Endpoint Manager Console.

You can find this by checking the following. Troubleshooting detection problems in Ivanti Patch and Compliance Manager Please obtain or verify the following information

Definition is detecting a product incorrectly.įirst review the following document to make sure you understand what is going on with the detection:.

Definition is not detecting the product correctly.

Definition is detecting a vulnerability it should not be.

Definition is not detecting a vulnerability on an Operating System it should be.

There are several things that can happen with a vulnerability definition. This article describes how to report patch vulnerability definition issues to Ivanti Support.